Terms & Conditions

1. Terms & Conditions Overview

Effective Date: 8 September 2026

Website: www.fan-flow.co.uk

Company: Flow Inc. Ltd (“we”, “our”, or “us”)

Please read these Terms and Conditions carefully before using this website.

2. Acceptance of Terms

By accessing and using www.fan-flow.co.uk, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use the website.

3. Changes to these Terms

We reserve the right to amend these Terms at any time without notice. Changes will be effective immediately upon posting on the website. Continued use of the website indicates acceptance of the revised terms.

4. Services

Fan Flow is a demand generation system for live events, operated by Flow Inc. Ltd. We connect awareness-generating media channels to our clients’ first-party platforms, with the aim of building owned fan relationships and driving attributable ticket sales for their events. Services may include audience and demand analysis, media planning and buying, creative production, data and platform integration, and attribution reporting.

Specific service details, pricing and deliverables are governed by individual agreements made separately with each client. Nothing on this website forms part of any such agreement or constitutes an offer to provide services on particular terms.

While our services are directed at increasing demand and ticket sales, results depend on factors outside our control, including the event itself, pricing, timing, and third-party platforms and media costs. We do not guarantee any particular level of sales, revenue or campaign performance unless expressly agreed in writing in a separate agreement.

5. Intellectual Property

All content on this website, including text, images, graphics, videos, logos and layouts, is the intellectual property of Flow Inc. Ltd unless otherwise stated. You may not reproduce, distribute, or use any part of the site without prior written consent.

6. Website Use

You agree to use this site only for lawful purposes. You must not:

  • Attempt to gain unauthorised access to the website or its servers.
  • Introduce viruses, malware, or other harmful material.
  • Use the site for fraudulent or harmful activity.

7. Third-Party Links

This site may include links to third-party websites. We are not responsible for the content or practices of any linked websites and the inclusion of a link does not imply endorsement.

8. Disclaimers

The content provided on this website is for general information only. While we aim to keep information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness or reliability of any content.

9. Limitation of Liability

To the fullest extent permitted by law, Flow Inc. Ltd shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage that results from your use of, or inability to use, the website.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.

11. Contact

For any questions or concerns regarding these Terms, please contact:

Flow Inc. Ltd

Email:info@growwithflow.co.uk

Registered in England & Wales, company number 11403469.

Registered office: The Financial Management Centre, Meads Business Centre, 19 Kingsmead, Farnborough, England, GU14 7SR

Approved by: Adam Howe, Daniel Doe and Mike Courtney, Directors, Flow